CHAT BOTS

Engage with mobile users using Digitata Insights’ Chat Bots.

Chat Bots is a computer programme designed to simulate conversations with human users, especially over the Internet. Chatbot conversations work much like a game of tennis: talk, reply, talk, reply.

Digitata Insights have developed a process of user interaction using chat bots. The bots can be deployed on WhatsApp Messenger and over USSD. The user experience can be fully customised to educate and incentivise players and customers, and it includes voice activated functionality.